Online License Management System

Components

Support

Online
Voice

Transperency

Information about the status of the work-in-process to the applicant.

Accountability

Time deadlines for every issue of public service, written Commitment to the applicant about the latest date of completion of work, Compliance of the time limits with due alerts and reminders to the office staff and higher level officer.

Efficiency

Increase in the quality and quantity of output of the office staff by minimizing undue status queries by citizens and byensuring the computer based acceptance of applications, complete in allrespects

Fairness

Computer enforced in-turn processing, computer assisted application scrutiny, smart token-counter system for service delivery front-end

Cost Savings

Prescribed fees, no agents or touts, computer based front-end to accept applications, deliveries in committed time, no need for personal follow up.